From City Staff . . .
WATER MAIN BREAK DISRUPTS SERVICE DOWNTOWN
Madison—At approximately 3:00 p.m. today a private contractor digging at the intersection of East Mifflin and North Paterson streets struck and ruptured a 12-in water main, which affected water service in a large portion of the downtown area. Initially, the break caused a significant drop in water pressure to customers. After about 40 minutes, crews isolated the break and pressure and service was restored to all but a few customers in the immediate neighborhood. Customers throughout the downtown area, however, experienced discolored water for some time after the event.
The discolored water following the water main break is caused by scouring of minerals from the inside of water pipes due to the disruption and turbulent water in the system. The discolored water is not unsafe for consumption in small quantities; however, the Water Utility and Public Health Department do not recommend drinking water that is obviously discolored due to its very high mineral content.
Water Utility Crews are flushing water mains in the area to restore water clarity. Customers who experience discolored water should open a cold-water tap nearest to the water meter (such as a basement sink) and let the water run until it’s clear. If the water does not clear, contact the Water Utility at 266-4665.
The Water Utility issued the above press release earlier today (June 11). Water customers in near west, central, and isthmus locations may experience discolored water in the afternoon and evening of June 11 as a result of the water main break. The Water Utility does not recommend using discolored water for drinking or cooking. Customers should run a basement cold water tap for 20 minutes, or until the water clears, to resolve the discolored water. Contact the Water Utility at 266-4665 if the discolored water does not clear.
Joseph Grande
Water Quality Manager
Madison Water Utility
608-266-4654
