Messages for July 13 – July 19, 2007 from the METRO RIDER ALERT NEWSLETTER
UPCOMING DETOURS
CAPITOL LOOP DETOUR: Art Fair on the Square
Now in Effect – Due to the Art Fair on the Square, buses will detour to the Capitol Loop all weekend starting Friday, July 13 through Sunday, July 15. Buses operate one block away from the Capitol Square on Doty, Webster, Dayton and Fairchild streets.
Buses will return to the Capitol Square on Monday, July 16.
LAKE MENDOTA DR. STOPS TO CLOSE: Street Repaving
Saturday, July 14 and Monday, July 16 – Due to street repaving on Saturday, July 14 and part of Monday, July 16, bus stops along Lake Mendota Dr. will close. While the paving is occurring, passengers are encouraged to board bus stops along Eagle Heights Drive (“inside” of Eagle Heights) during this time.
ROUTE 15 DETOUR: Mineral Point Rd. Construction
Starts Monday, July 16 – Do Mineral Point Rd. reconstruction, the intersection of Mineral Point Rd with Randolph Way and D’Onforio Dr. will be closed to cross traffic. This will cause Route 15 buses to detour from Randolph Dr. and Tree Ln. Detoured buses will use High Point Rd. between Mineral Point Rd and Tree Ln. In addition, all Route 15 service will travel clockwise around the D’Onfrio Dr. & High Point Dr. loop.
This detour is expected to last through the middle of August and will change as the Mineral Point Rd. construction project progresses.
ROUTE 68 DETOUR: Opera in the Park
Saturday, July 21 ; 6:30 PM – 9:00 PM – On Saturday, July 21, Route 68 buses will detour from Rosa Rd. between Mineral Point Road and South Hill Dr. from approximately 6:30 PM until 9 PM. Buses will detour via Whitney Way and South Hill Dr. in both directions during the closure.
DETOURS IN PROGRESS
UW CAMPUS DETOUR: Observatory Dr. Construction
Now in Effect – Affects Routes 11, 28, 38, 44, 53 & 80
Detours are expected to last through summer of 2008.
CAPITOL LOOP DETOUR: Concerts on the Square
Wednesdays; 3 PM – End of Service
Buses follow the Capitol Loop Detour every Wednesday from 3 PM until the end of service due to the Concerts on the Square. Routes operate one block further from the Capitol Square on Doty, Webster, Dayton, and Fairchild streets. This event detour will be in effect through August 2. Concerts on the Square Rain Date: If the concert is rained out, buses will follow the Capitol Loop on the following Thursday from 3 PM until the end of service.
ROUTE 67 DETOUR: Ganser Way Construction
Now in Effect – Construction will close Ganser Way between Mineral Point Road and D’Onofrio Drive starting Friday, June 15. Route 67 buses will detour via Mineral Point Rd to LEFT-D’Onofrio Drive, resuming regular route on D’Onofrio Drive at Ganser Way. The project is expected to last through the first two weeks of July.
WEDNESDAY FARMERS’ MARKET DETOUR
Wednesdays; Start of Service through 2 PM – During this detour, buses detour from 200 block of Martin Luther King Jr. Blvd. to King St. Special Note: Buses will not follow this detour on Wednesday, July 4.
CAPITOL LOOP DETOUR: Farmers’ Market
Saturdays; Start of Service through 3 PM – Routes operate one block from the Capitol Square on Doty, Webster, Dayton and Fairchild streets. Buses will follow the Capitol Loop every Saturday until 3 PM unless another event on the Capitol Square keeps buses on the detour for the entire weekend.
EAST WASHINGTON DETOUR: Construction Stage 2 (Temporary 5, 14 & 15)
Now in Effect – Affects Routes 4 travel and closes stops on Routes 6, 14, 15, 56 & 57. Route 4 travels on S. Fourth St. between E. Washington Ave. and Winnebago St. Route 4 northbound to the North Transfer Point will detour onto E. Johnson St. and North Lawn Ave. between E. Washington Ave. and Commercial Ave. Bus stops on E. Washington Ave. at Sixth/Winnebago St., Pawling St., Oak St, and McCormick Ave will be closed. Temporary bus stop locations will be provided at the traffic signals at Marquette St. and E. Johnson St. Stages 2 & 3 of this detour are expected to last through August. Stage 2 will also require occasional, temporary detours and closure of two bus stops affecting Routes 5, 14, & 15.
ADDITIONAL INFORMATION
RECEIVE INSTANT ROUTE UPDATES WITH METRO’S ELECTRONIC RIDER ALERTS
On occasion, Metro must detour buses on short notice. In an effort to more effectively relay this information to its customers, Metro will send detour notices via E-mail as soon as notice has been given. If you would like to receive electronic Rider Alerts, E-mail mymetrobus@cityofmadison.com and type “Subscribe”.
PARATRANSIT ANNOUNCEMENTS – NO-SHOW APPEALS
Can Now Be Made Online – If you’re going to cancel your Paratransit trip, you need to contact Metro at least 30 minutes before the scheduled ride to prevent the trip from being considered a “no-show”. Riders are charged $5 for each no-show. No-Show appeals must be made in writing and sent to Metro Transit (1101 E. Washington Ave., Madison, WI 53703) or submitted through Metro’s new online form.
SCHEDULES AVAILABLE IN ACCESSIBLE FORMATS
Riders who wish to have schedules or other Metro information available in accessible formats, such as Braille, should contact Metro’s Customer Service Center or send an E-mail request to mymetrobus@cityofmadison.com.
FOR MORE INFORMATION
Contact the Metro Customer Service Center at 266-4466 (TTY:866-704-2316) or mymetrobus@cityofmadison.com between 6:15 AM and 6:00 PM weekdays; from 8:00 AM until 4:30 PM Saturdays; and 12:30 PM until 4:30 PM on Sundays. Interpreter services are available for all calls.
Customers may also get the latest information about Metro service inside Metro buses; in the “Calendar” section of ISTHMUS; on Madison City Channel 12; and mymetrobus.com. Customers wishing to receive a weekly copy of this Rider Alert should E-mail mymetrobus@cityofmadison.com and type “Subscribe”.
