The City of Madison has set up a “housing hotline” for people to call with housing problems. Here’s the details I have on the City of Madison Housing Helpline.
More on how the Governor’s orders impact tenants here.
EMAIL SENT TO ALDERS
Our team is aware that many of you are in the difficult position of fielding a large volume of questions, comments and concerns from your constituents without the information you need to respond effectively. In the interest of equipping you with the best information currently available to assist your constituents in a timely manner, we recommend that you refer them directly or forward their questions to the following resources:
Housing Questions
The City has set up a Housing Helpline to offer information and referrals for renters or homeowners with questions related to housing concerns brought about by the coronavirus situation. The Tenant Resource Center (257-0006) can assist individuals with questions about tenant-landlord rights and responsibilities and provide help for those needing help with eviction prevention or rent assistance. Please be advised, however, that, as of this time, there is only very limited financial assistance available from Tenant Resource Center. We are hopeful that situation might change in the future with the emergence of various funding assistance packages.
For any other housing-related questions, please refer people to call 264-0549 or e-mail housinginfo@cityofmadison.com. Community Development staff will cover those lines and respond as quickly as possible. Again, at present, we have few resources available for direct assistance but will monitor federal funding streams.
Community Resources
If you receive inquiries about other community resources, we encourage you to refer people to or utilize one of the following methods set up to connect to the 211 system. It is the most comprehensive, up-to-date, source for information about available resources:
- Text “COVID19” to 211-211 for information about county resources.
- Visit 211’s website at https://www.unitedwaydanecounty.org/get-help/2-1-1/ to find local resources.
- Call 211 to speak with a call specialist. Call volume is currently very high and may lead to longer wait times than normal.
