Ugh, I had forgotten about this one . . .
A woman was raped in her apartment by a man who was able to get into the building because the landlord refused to enforce the security locked entrance. When the woman tried to break her lease, the landlord gave her a rough time. She even just asked to move to a different unit in a different building . . . the landlord, still refused. As did their attorney. Unfortunately, this is a management company that manages quite a few units in Madison.
This story, had even one of my most experienced counselors in tears by the time the client left the Tenant Resource Center office.